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The Painted Trail – Privacy Policy

Effective Date: July 14, 2025

Introduction

At The Painted Trail, we respect your privacy. This policy explains how we collect, use, protect, and share your personal information when you visit our website, book an event, or attend one of our experiences at Ocean View Stables.

Information We Collect

We may collect the following information:

  • Contact details: Name, email address, phone number
  • Booking details: Date of event, number of guests, special requests
  • Payment information: We use secure third-party payment processors and do not store your credit card details
  • Photos and video: Images and video taken during events, for marketing and social media

How We Use Your Information

We use your information to:

  • Process bookings and communicate about your reservation
  • Send event reminders, updates, and promotional offers (with your consent)
  • Improve our website, services, and customer experience
  • Share photos or videos for marketing, unless you opt out upon arrival

How We Protect Your Data

We take reasonable steps to protect your information from loss, misuse, or unauthorized access. Only authorized staff and service providers access your personal data for event management or marketing.

Sharing Your Information

We do not sell or rent your information. We only share your data as needed with service providers (like payment processors or email platforms) who help us deliver our services, and only for those purposes.

Marketing & Communications

By providing your email or phone number, you agree to receive updates and promotions from The Painted Trail. You can unsubscribe at any time by following the link in our emails or contacting us directly.

Photography & Video

Photos and videos taken at events may be used on our website, social media, or marketing materials. If you do not wish to appear in photos or videos, please let staff know when you arrive.

Cookies & Website Analytics

Our website may use cookies and analytics tools to understand website traffic and improve our site. You can disable cookies in your browser if you prefer.

Your Rights

You have the right to request access, correction, or deletion of your personal information. Contact us at [insert contact email] to make a request.

Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website.